Our offices are open Monday through Friday 8:30am-5pm PT. Of course, you can browse and order through our online store 24 hours a day, 7 days a week.

Answers to many common questions can be found in our Ordering And Payment Page, Shipping Info Page, and Returns Policy Page.

If you’re looking to make a return, please use the contact us form, using Return Authorization as the request type.

For information about an order you have placed, or if you have a question about your order, please contact us using the form below. We’ll be happy to help you!

If you don’t have an account and have questions, feel free to contact us with the form below for general questions, or to email or call us. We do try to answer all questions within 1-2 business days. You can reach us:

By Phone:
In the US at: 1-888-628-9264.
Outside the US: +1-702-966-0877

By Mail:

Ero Anime LLC.
3430 Precision Dr.
North Las Vegas NV 89032

Contact Form

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